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Frequently Asked Questions

Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at(708) 478-6482.

Do I need to have an appointment?

Yes, patients are seen by appointment only. If your pet is sick, please call us as soon as possible, and we will do our best to accommodate you the same day.

What if I have an emergency with my pet?

If you have an emergency during our regular business hours, please call us to be sure there is a doctor available to see your pet. If you have an emergency outside of our regular business hours, please click here for a list of emergency facilities.

What forms of payment do you accept?

We accept cash, check, Visa, MasterCard, American Express, and Discover.

Do you accept Care Credit?


Can I make payments?

Payment in full is required at the time of service.

Do you have an online pharmacy?

Yes, click here to get to our online pharmacy.

At what age can I have my pet spayed or neutered?

Spaying or neutering can be done at approximately 5 to 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required, and a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.

What is the pre-anesthetic blood screening?

This is a blood test that is run here in the clinic or sent out to our lab prior to surgery. It tests kidney and liver function, protein levels, and ensures that your pet is not anemic prior to surgery. The pre-anesthetic blood screening is done to help minimize the risks of anesthesia by helping to ascertain the general health of your pet prior to surgery.

How long do the sutures stay in after my pet's surgery?

Most skin sutures will be left in for 10-14 days following surgery. Sutures may be removed early or left in longer at the discretion of the doctor.

Is it a good idea to let my pet have at least one litter?

No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate problems later in life, helping prevent spraying and marking, and also decreasing the surplus of unwanted puppies and kittens.

Do you board or groom pets?

No, we do not board or groom pets. 

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